The following is the feedback come from of experience of others,
Share it to all of you.Hope it helps.
hi i know that many people use dhgate. My expirience says that they have most fake items if you want to share your expirience post here sellers that are selling fake and original items and your expirience. I hopoe that this topic will give you some support with dealing on dhgate becouse they have some good deals there:)
Hi
I agree with cheapset so long as you contact the seller and ask if it is original or not, i find i always get an honest answer from them
Thanks my problem was that, when i asked about that thez didnt answer at all.
Then two of them answered and i decided to take a risk (just some memory cards)
One item(laoyuge2008) i received. Its fake. Second…(kaidi) im waiting for it for one month and hi said it was shipped but i didnt received it yet. It doesnt build good impression for first time buyer:) Anyway thanks for answer. Then how should question look like? Is it Genuine item? or?
Have a look here
A warning about DHgate
- I went there looking for something very specific
- a Canon 400D (Rebel XTi) twin lens DSLR kit.
My tragic story can be seen here:
http://www.cyber-mag.com/…opic.php?t=1424
Do a search and you will find numerous people offering items like this – the problem you will note is that 95% of the sellers on DHgate have only joined in the last month or two.
And very, very few of them have any rating at all and those that do may have a 1 or a 2… What makes this so suspicious is that these same new unrated sellers tend to be offering up to and over 600+ items in their stores… and yet they have sold nothing??
So when I found a seller that had a rating of 30 (very unusual) and spoke directly to one of DHgate’s support staff and had her confirm via skype that the seller was trustworthy and that he/she did have stock of the chosen kit and that the kit did contain all listed items I thought – no probs I will trust in DHgate’s escrow and in PayPal and in my credit card company and go ahead and buy the kit (see above link).
Problem was the seller ripped me off with a single lens camera that was not even the camera I ordered. Even with the sellers obvious fraudulent behaviour I went without a refund for almost 2 months – I followed all the systems – messaged the seller over and over, when that got nowhere I raised it to a claim – that still got no where so I raised it to a dispute.
This all takes huge amounts of time…
20 days for the first stage
- 15 for the next and then an undefined amount of time for DHgates “specialised dispute team” to handle your case.
To me this all appeared to be a system designed to delay you long enough so that you would not be able to take other avenues – like a PayPal claim or a credit card charge back. And to bad if you actually needed the item or your money back to buy the item in the mean time!!
Anyway long story short:
PayPal was useless
DHgate system was getting nowhere and taking to much time to do so.
Having my money in escrow really did me no good because at the end of the day
- it did not matter who had my money
- seller or DHgate, the fact that remained was that I did not have it!!
So to cover my growing lack of trust I also had started a Credit card charge back. In the end
- a couple of months down the track
- it was the charge back that worked not DHgates system and definitely not PayPals pathetic excuse for a buyer protection policy.
Only problem is that the charge back came with a warning that if some how the merchant was able to supply enough information (would need to be fraudulent) then they claim the option of being able to reverse their decision
- which really does not sit well with stress levels
- as for now all looks fixed but at any moment it could fall apart again if the seller, via DHgate, via PayPal, lies enough to Master Card to get them to change their minds!
My recommendation is
- if you can’t find a seller with a huge feedback score, and on top of that if you can’t afford to go without the items or your money for at least 2 months if something goes wrong then don’t buy through DHgates system.
That said – bad sellers could be found on any site
- eBay included. And in DHgates defence (not that it worked at all for me) at least they still have customer service that will pretend to help you out when things go wrong
- eBay is so big now that they, like PayPal will pretty much ignore your problems, no matter how obvious the fraud was. They make to much money to care about the little guys getting ripped off here and there.