Why shouldn’t I buy a fake ghd styler?
Due to the poor quality construction and lack of safety checks, fake goods are dangerous and can cause electrocution, serious burns and hair damage. Plus, only genuine ghd stylers carry our 2-year guarantee, meaning if your fake ghd styler stops working we won’t be able to help you repair it.
What is ghd doing about this problem?
ghd invests significantly to protect its intellectual property rights through a zero tolerance approach to the sale of fake ghd goods. Consequences of dealing with fake products may include prosecution, fines, product confiscation and in some cases imprisonment.
If you have bought a fake ghd styler we advise that you do not use it again or knowingly sell it on to anyone. If someone is hurt as a result of using the fake styler you may be liable.
We take your safety and security very seriously at ghd and our policy is to investigate all leads passed to us about fake products and wherever possible take action through either the Police, Customs and Trading Standards or direct court action.
How can I be sure that I’m buying a genuine ghd styler?
ghd advises that you only buy a genuine ghd styler from approved stockists. Here is our recommended list:
From ghd approved salons. Find your nearest salon here
Our own website ghdhair.com
From an approved online retailer. Make sure the website you are buying from is a genuine ghd partner
If you have already found a website and you are considering purchasing, you can make sure the website is valid and official. Use our website checker.
As a good indication whether the website is approved by ghd, make sure it displays the logo below with today’s date/time. You must then click on this logo to open a separate window which will verify the website.
Be cautious when you are purchasing, if an offer seems too good to be true it probably is and you don’t want to be giving out your details to criminals. It is not advisable to buy ghd stylers from markets or car boot sales as they are likely to be fake. If you have any doubt…don’t buy.
How can I tell if my ghd styler is genuine?
If you have already purchased a ghd styler and want to make sure it is genuine, register your styler online and follow the on screen instructions. Please take care to input your styler details correctly. If you do have any problems please contact us on the details
I’ve seen ghd adverts on Google, are they all genuine?
Some of the adverts that appear on Google are authentic and genuine stockists of ghd stylers along with ghd. Some may be websites selling fake ghd stylers.
The only way to be sure you are purchasing a genuine ghd styler is to buy from approved stockists:
From ghd approved salons. Find your nearest salon here
Our own website ghdhair.com
From an approved online retailer. Make sure the website you are buying from is a genuine ghd partner
If you have already found a website and you are considering purchasing, you can make sure the website is valid and official. Use our website checker.
As a good indication whether the website is approved by ghd, make sure it displays the logo below with today’s date/time. You must then click on this logo to open a separate window which will verify the website.
Be cautious when you are purchasing, if an offer seems too good to be true it probably is and you don’t want to be giving out your details to criminals. It is not advisable to buy ghd stylers from markets or car boot sales as they are likely to be fake. If you have any doubt…don’t buy.
There are some things you can do to try and establish if a seller is genuine.
Look for clear signs that you are buying from a reputable company:
- Do they have a registered address in the UK/Ireland?
- Do they have a UK/Irish telephone number?
Does the website look secure?
- Does the web address contain https:// or a golden padlock?
Do they have clear privacy and returns policies?
Do some detective work – call them, search online to see if other customers have left reviews or comments about the company
If you have any doubts…don’t buy.